Redesigning the ATM experience is a recurring UI design favorite. They’re something we all use, and we all have thoughts about how they can be made better. A couple years ago, Physical Interface published an in-depth article about Pentagram’s redesign of the Wells Fargo ATM. It was a fascinating view into a very challenging task — revealing a lot of complex, and often conflicting, requirements. Unfortunately, most ATMs seem to end up as Frankenstein-like solutions…
 
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